據理力爭！

Wrote a letter to the shipping company. There is no way I will pay for the storage (which is like $100 per day, and it will likely be over $1000) since it's totally not my fault. Thanks for proof reading my letters, sisters!

Also sent a letter to that Ebay buyer... it's totally fine to complain about a fact, but calling me a liar, playing games, and insulting my religion is very very offensive... is this how you would write a letter of complaint professionally? Can you not accept the fact that business do make mistakes sometimes?

YT, thanks for reminding me all these points!